Can I return my order?Updated 2 months ago

United States: please email [email protected] to make requests for returns and refunds.

• Subscriptions and bulk orders are not eligible for returns or refunds.
• Store items can be returned for a full refund if the items are unused, undamaged, and purchased within 60 days. Return label is not included, customer is responsible for return shipping.
• Books subscriptions and book bundles are eligible for cancellation; we will only refund shipments that haven't shipped yet.

European Union: to comply with new rules regarding withdrawals, EU customers can Submit Your Request by Form or email [email protected] up to 14 days after placing their order, and our customer support team will process the withdrawal (cancellation) and refund.

Please note: All return shipping costs are the responsibility of the customer, and return packages must be in the original packaging and include the following information: customer name, order number, and reason for return. CrunchLabs will inspect returned products upon receipt and issue refunds within 30 days to the original form of payment.